Mainline Information Systems

Job Summary: (This is a remote home office position with travel required primarily located from the Central US to the East Coast. )

Mainline seeks an experienced Services VDI -VMware Systems Engineer (SE) to join the Application Integration Services (AIS) group. The responsibility of this group is to provide solutions for various Open Systems, Mainframe, and x86 Server environments. The primary focus of this position is to deliver virtual desktop infrastructure (VDI) solutions based on VMware software and technology. The SE must have a strong understanding of the following:

  • VMware's End User Computing (EUC) Portfolio including, but not limited to:
    • Horizon
    • WorkspaceOne
    • App Volumes
    • User Environment Manager
    • Unified Access Gateway
    • ThinApp
    • Just-In-Time Management Platform
  • Windows 10 Desktop Management including, but not limited to:
    • OS Installation and Configuration
    • OS Patching and Updates
    • OS Security and Hardening
    • Active Directory
    • Group Policy Management
    • User Data and Profile Management
    • Application Delivery and Management
  • Client Device Management including, but not limited to:
    • Windows PCs and Laptops
    • MacOS Devices
    • iOS Devices
    • Android Devices
    • ChromeOS Devices
    • ZeroClient and ThinClient Devices

The VDI-VMware Systems Engineer (SE) within the AIS group satisfies our customer's business and IT challenges. This role provides insight and guidance to customer starting at the sales cycle all the way through the final implementation. This is a billable role.

SE must have strong technical skills complimented by relationship skills and are viewed as a consultant to the customer. They are valued because of their ability to analyze a customer's business and IT challenges and then implements a comprehensive solution that integrates smoothly into the customer's environment leveraging the appropriate products.

The Services VDI-VMware System Engineer (SE) role will require a well-rounded individual with very solid technical background as well as a proven history of successful interaction with customers. Strong communication skills both oral and written are required. This position requires 80% travel and the position can be located nationally.

Knowledge, Skills, and Abilities

  • Professional certifications are an ongoing requirement. Must have a VCP or VCP-DTM and be willing to keep certifications up to date. Additional certifications may be needed as required.
  • VMware Horizon Enterprise 7.x Installation and Configuration
  • VMware vSphere 6.x Installation and Configuration
  • Windows Sever 2012/2016/2019 Installation and Configuration
  • Windows 10 Installation and Configuration
  • General Security Knowledge related to Hardening Endpoints and Virtual Desktops
  • Active Directory, DNS, Group Policy Management
  • File and Print services, DFS
  • SQL Server Installation and Configuration
  • Requires 80% Travel
  • Strong Troubleshooting Skills
  • Demonstrates proactive, self-starter, skills and can gather necessary requirements and complete tasks autonomously
  • Ability to learn new concepts, technologies, and systems and apply that knowledge to existing concepts, systems, and technologies

Essential Duties and Responsibilities

  • Install and configure new VDI solutions including any supporting infrastructure as needed
  • Upgrade existing VDI environments using the appropriate methodology to ensure minimal impact to existing systems
  • Assist with the pre-sales design and post-sales delivery of VDI solutions and the adjacent systems involved
  • Perform Health Checks, Capacity Planning and Performance Assessments as needed and provide customer guidance and insights regarding the information presented.
  • Gather the necessary customer requirements, objectives and success criteria to ensure satisfactory project completion.
  • Provide written documentation including screen shots, installation and configuration notes for customer deliverables

Preferred Qualifications and Experience

  • Experience with Enterprise Networking
  • Experience with Enterprise Storage
  • Experience with Enterprise Servers
  • Experience with VMware's Digital Workspace Portfolio consisting of Workspace ONE, Unified Endpoint Manager (Formerly Airwatch), Horizon Enterprise, and Identity Manager
  • Experience with Public Cloud Providers
  • Experience with Scripting Solutions or Automation
  • Experience with Hyper-Converged Infrastructure (HCI)
  • Experience with Alternative Solutions such as Citrix Virtual Apps and Desktops and Nutanix Frame

Education and/or Experience

  • BA or BS or equivalent required.
  • Candidates should possess a minimum of 5 years' experience managing and implementing VMware VDI solutions.

Environmental Factors and Physical Requirements

Physical environmental factors of this position include those found in typical business office environment or home office environment.

Requires use of general office equipment and personal computer equipment.

Ability to travel. Various means of travel may be required, including auto and air travel. This position requires travel: Frequently (80%)

May be required to work irregular schedules including but not limited to as applicable: Nights, weekends, holidays, on-call, and/or overtime.

EEO/AA Employer/Vet/Disabled

Mainline Information Systems
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Pay Transparency Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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