Mainline Information Systems

Job Summary

Mainline is looking for a Services Open Systems Engineer (SE) to provide day to day support for our clients within the Managed Services Practice. The SE must have strong skills in Red Hat Enterprise Linux, Ansible Tower, OpenShift, virtualization, SAN and storage technologies. This SE must be able to support both the x86 and IBM POWER hardware. Networking and AIX skills are also a plus.

The Services Open System Engineer (SE) role will require a well-rounded individual with very solid technical background as well as a proven history of successful interaction with customers. Strong communication skills both oral and written are required.

Knowledge, Skills, and Abilities

  • Excellent communication and customer service skills
  • Experience with the Red Hat portfolio including:
    • Red Hat Enterprise Linux
    • Red Hat Satellite Server
    • Ansible Tower
    • Open Shift
  • x86 hardware
    • HPE
    • Cisco
    • Lenovo
  • Virtualization
    • VMWare vSphere
    • Red Hat Virtualization
  • IBM POWER hardware
    • POWER VM
    • Power VC
  • SAN
    • Brocade
    • Cisco
  • Storage
  • IBM Storage
  • Pure Storage
  • Cohesity
  • NetApp Storage
  • Veeam Backup & Replication
  • Scripting
    • Bash shell
    • Python
    • Ansible Playbooks (YAML)

Essential Duties and Responsibilities

  • Professional certifications are an ongoing requirement
  • Skills should include a detailed understanding of Open Systems environments with an emphasis on Red Hat Enterprise Linux and supporting technologies
  • Automation skills with Ansible Tower and create Ansible playbooks
  • Strong experience in performing firmware, hypervisor and o/s upgrades
  • Ability to troubleshoot difficult technical issues
  • Excellent communication skills
  • Must be effective working in teams or independently to accomplish project objectives
  • Ability to learn and adapt to new technologies
  • Travel potential of at least 1 week or more per month
  • Maintain high levels of customer satisfaction through appropriate and timely servicing of the accounts.
  • Other duties as assigned.

Education and/or Experience

  • BA/BS or equivalent preferred
  • Minimum of 5-8 years of Red Hat industry experience that demonstrates a working technical knowledge of the components and concepts, along with strong customer presentation skills.

Appropriate Certification(s) and Accreditation(s).

  • RHCE
  • Ansible
  • OpenShift
  • VMware

Environmental Factors and Physical Requirements

  • Physical environmental factors of this position include those found in typical business office environment or home office environment.
  • Requires use of general office equipment and personal computer equipment.
  • Ability to travel. Various means of travel may be required, including auto and air travel. This position requires travel: Frequently
  • May be required to work irregular schedules including but not limited to as applicable: Nights, weekends, holidays, on-call, and/or overtime.

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Mainline Information Systems
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Pay Transparency Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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